GDPR Privacy Policy

Effective Date: 1 May 2025 Last Updated: 18 May 2025

1. Introduction

MY EASY LTD we are committed to protecting your personal data and complying with our obligations under the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

This GDPR Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform: [Platform Name] (the “Platform”), including any related services, features, content, and websites.

2. Data Controller

MY EASY ltd is the data controller of your personal data. Registered Address: Office 301,29 Theklas Lysioti Street, 3030 Limassol, Cyprus Email: [email protected]

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

a. Account & Profile Data
  • Full name
  • Email address
  • Username and password
  • Profile information (e.g. photo, bio)
b. Usage Data
  • IP address
  • Device type and browser
  • Pages visited and actions taken
  • Log data and cookies (see Cookie Policy)
c. Transactional Data
  • Payment details (processed via third-party payment providers)
  • Purchase history
  • Subscription data
d. Communication Data
  • Messages, support requests, feedback
  • Email correspondence
e. Special Categories of Data

We do not intentionally collect sensitive personal data (e.g., health, political opinions). If you voluntarily provide this, you consent to its processing.

4. Legal Bases for Processing

We rely on the following legal bases under Article 6 of the GDPR:

  • Consent – when you opt-in to marketing or accept cookies.
  • Contract – when data is necessary to fulfill our agreement with you.
  • Legal Obligation – when required by law (e.g., for tax purposes).
  • Legitimate Interests – for analytics, security, and improving our services.

5. How We Use Your Personal Data

We process personal data to:

  • Create and manage user accounts
  • Deliver platform features and services
  • Process payments and manage subscriptions
  • Respond to inquiries and support requests
  • Monitor, analyze, and improve the Platform
  • Ensure platform security and prevent fraud
  • Send important notifications and service updates
  • Send marketing communications (if consented)

6. Who We Share Data With

We may share your personal data with:

  • Service providers (e.g., hosting, analytics, payment processors)
  • Business partners (only with your consent)
  • Legal authorities (when required under law or to protect our rights)
  • Third-party tools (e.g., Google Analytics, Mailchimp – see Cookie Policy)

All processors are GDPR-compliant and bound by data processing agreements.

7. Data Retention

We retain your personal data only as long as necessary for:

  • The purposes set out in this policy
  • Legal or regulatory requirements
  • Handling disputes and enforcing our policies

Retention periods vary based on data type and legal obligations.

8. Your Rights Under the GDPR

As a data subject, you have the right to:

  • Access – Request a copy of your data
  • Rectification – Correct inaccurate or incomplete data
  • Erasure – Request deletion of your data (“right to be forgotten”)
  • Restriction – Request restriction of processing
  • Portability – Receive data in a machine-readable format
  • Objection – Object to processing based on legitimate interests
  • Withdraw Consent – At any time, without affecting prior processing
  • Lodge a Complaint – With your local Data Protection Authority

To exercise your rights, contact us at: [Insert Contact Email]

9. Security Measures

We implement appropriate technical and organizational measures to:

  • Protect data against unauthorized access, alteration, loss, or destruction
  • Encrypt sensitive data (e.g., HTTPS, encryption at rest)
  • Monitor access and usage to detect suspicious activity

10. Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significant impacts without human intervention.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here, and if significant, we will notify users via email or platform notification.

12. Contact Us

If you have questions about this GDPR policy or wish to exercise your rights, please contact:

Data Protection Officer
Email: [email protected] Mail: Office 301,29 Theklas Lysioti Street, 3030 Limassol, Cyprus